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This In-Home service is only available Monday-Friday, 8am to 5pm, in the continuous 48 states. Delivery will be scheduled by appointment. Please advise our delivery agent of any special delivery requirements, as there may be additional charges. All In-Home Delivery charges are non-refundable. There will be a 20% re-stocking futonmatresses fee based on the purchase price on all returned In-Home Delivery items. For futonmatresses In-Home Delivery on Furniture, allow 2-3 weeks.For In-Home Delivery on some Upholstery, allow 6-8 weeks.Assembly Many of our furniture items require a futonmatresses small amount of simple assembly, typically less than thirty minutes. Our products have been designed specially to make them sturdy and easy to assemble. If you need assistance with the assembly ordering online FAQ shipping / deliveryprivacy / securityCredit CardCanadashopper registrationorder historycontact us Please note: e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers.

What delivery charges can I expect when I place an order on-line?Most orders are shipped UPS® Ground Service and you can expect delivery within 7-10 working days. For specific information on delivery and freight charges, please see our shipping/ delivery section under Customer Service. What is your return policy? At , you can always shop futonmatresses with confidence… your satisfaction is assured. futonmatresses If within 30 days you are not completely satisfied, return the item for an exchange, gift certificate, or full refund, including tax. Sorry, we are unable to refund shipping charges.Do you have a bridal or gift registry No, futonmatresses we do not have a bridal registry at this time.Can you ship items internationally? Currently, we are not able to ship products or catalogs to international addresses.

Where are your outlets located?We have a number of outlets located across the U.S. The best way to find the outlet nearest you is to search by state under Store Locations. Freight Charges Some items that are bulky or heavy increase our shipping costs to you. When required, we show these higher costs in ( ) immediately following the text information about the product. These charges are in place of the chart futonmatresses above - not added to it. Be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. We require a daytime phone number for all freight merchandise in the event that our delivery company needs to contact you regarding the delivery arrangements.In-Home DeliveryDue to size and weight restrictions, our In-Home futonmatresses Delivery Service delivers some of our futonmatresses larger furniture items and futonmatresses upholstered items. When you are on a page giving us information, such as catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential.